Accessibility Statement for Ana Hotels

Hotels Accessibility

All the hotels from the Ana Hotels Group are committed to providing accessible facilities, services, and spaces for all guests, including those with disabilities. Below is an overview of some of the accessible features and amenities available in the hotels’s public areas and guest rooms.

Ana Hotels Europa Eforie Nord

Accessible Public Areas:

Easy access for wheelchair users to: parking, indoor areas, restaurant and terrace, conference rooms, garden, swimming pool, and the promenade; brochures with maps of these routes are available.
Elevators providing access to the spa center and the hotel, with external controls and delayed door closing functionality.
Public restrooms adapted for wheelchair users.
Wide hallways and automatic doors.
Designated parking spaces located near the main entrance.
Complimentary wheelchair available; staff assigned to assist guests with disabilities.
Brochure with tactile map (in Braille) of common areas and access routes.

Accessible Guest Rooms:

Rooms specially designed for guests with disabilities, with the option for “connecting rooms” for companions or medical staff.
Walk-in showers, adjustable mirrors, and grab bars in the bathroom.
Wide doors for wheelchair access and spacious terraces.
Light switches and climate control panel positioned at a lower height.
Brochure with tactile map (in Braille) of the hotel room.

Ana Hotels Poiana Brașov (Sport, Bradul, Poiana)

Accessible Public Areas:

Ramp and barrier-free access at the main hotel entrance.
Clearly marked and reserved parking spaces.
Elevators with wide doors providing access to all hotel floors.
Ramp access to the hotel’s restaurant.
Spacious hallways with wide doors.

Accessible Guest Rooms:

One room specifically designed for guests with disabilities, including a dedicated area for accompanying medical personnel or caregivers.
Walk-in showers and grab bars in the bathroom.
Wide doors for wheelchair access.
Light switches and peepholes positioned at a lower height.

Crowne Plaza Bucharest

Accessible Public Areas:

Barrier-free access at the main entrance.
Elevators providing access to all hotel floors.
Public restrooms adapted for wheelchair users.
Wide hallways and automatic doors.
Designated parking spaces located near the main entrance.

Accessible Guest Rooms:

Dedicated rooms with wider doors for easier access.
Walk-in showers and grab bars.
Light switches and peepholes positioned at a lower height.
Visual fire alarm system for guests with hearing impairments.

InterContinental Athénée Palace Bucharest

Accessible Public Areas:

Accessible parking: 5 dedicated spaces, with a flat route to the entrance and ramps for easy access.
Accessible routes and public facilities: The sidewalks in front of the hotel are adapted with ramps, and the bar, restaurants, and lounge areas are accessible via ramps.
Reception and administrative services: Both the reception desk and the concierge desk are adapted for guests with reduced mobility.
Compliant elevators: All floors, including guest rooms and common areas, are accessible.
Adapted public restrooms: Wheelchair-accessible toilets are available in the common areas.
Accessible restaurants and lounges: Dining and relaxation spaces are arranged to ensure easy access for wheelchair users.
Conference rooms: Banqueting tables designed to accommodate wheelchair seating; direct access to the first-floor terrace; accessible restrooms conveniently located near the event spaces.

Accessible Guest Rooms:

Specially adapted rooms for guests with disabilities: The hotel offers at least 5 rooms specifically designed to meet the needs of guests with disabilities, each interconnected with a classic room to accommodate accompanying persons if needed.
Walk-in showers, adjustable mirrors, and grab bars in the bathroom.
Wide doors for wheelchair access and a spacious terrace.
Light switches and climate control panels positioned at a lower height.
Emergency call button.

Website Accessibility

Ana Hotels is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Ana Hotels Website contains WCAG 2.1 level AA conforming functionality. Conforming functionality means that efforts were taken during the development of the website to follow WCAG standards.

Compatibility with browsers and assistive technology
Ana Hotels Website is designed to be compatible with the following assistive technologies:

1. Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

Technical specifications
Accessibility of Ana Hotels Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
WAI-ARIA
CSS
JavaScript

Limitations and alternatives
Despite our best efforts to ensure accessibility of Ana Hotels Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the Website
List third-party integrations such as Tripadvisor, Instagram, TripTease, ChatBots, etc

Feedback & Contact

We welcome your feedback on the accessibility of Ana Hotels Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.

Phone: +40.21.202.1199
E-mail: sales@ana.ro
Ana Hotels address: Poligrafiei 1c | 1st Floor | Bucharest | Romania | 013704