About ANA Hotels Loyalty Club
Be Happy! Ana Hotels rewards you with the Ana Hotels Loyalty Card, through a loyalty program offering bonuses of up to 8% for purchases of hotel services!
What is the Ana Hotels Loyalty Card and how does it work?
It is a loyalty card through which you get bonuses of 3%, 5%, or 8% upon each services purchase at the Europa Hotels from Eforie Nord, as well as the Sport Hotel & Spa, Poiana, and Bradul Hotels from the Poiana Brasov Resort. The card is granted on the spot, at the Hotels' reception desks for bills exceeding RON 300, plus a minimum 2 (two) nights’ stay, and the guest’s signing of the Ana Hotels Loyalty Card acceptance form.
Levels and Benefits
It is very easy to use! All you have to do is submit the card whenever you stay in one of our Hotels, and the bonus is automatically calculated by the system.
Qualification Levels:
|
Level |
Qualification requirements |
|
Silver member |
2 up to 24 accommodation nights over a period of 12 consecutive months, in any of the Hotels |
|
Gold member |
25 up to 49 accommodation nights over a period of 12 consecutive months, in any of the Hotels |
|
Platinum member |
More than 50 accommodation nights over a period of 12 consecutive months, in any of the Hotels |
|
Benefits |
Silver |
Gold |
Platinum |
|
|
Free access to the pool and fitness area |
|
X |
X |
|
|
Free Internet connection in the room |
|
X |
X |
|
|
Guaranteed availability minimum 48h hours prior to arrival |
|
|
X |
|
|
Early check in (11:00 AM) |
|
X |
X |
|
|
Late check-out until 4:00 PM (upon request) |
|
X |
X |
|
|
Secured online access account management |
X |
X |
X |
|
|
Check-in priority |
|
X |
X |
|
|
Reservation priority |
|
X |
X |
|
|
Credit (bonus) use for services (must include accommodation) |
X |
X |
X |
|
|
Free upgrade to apartment (as available) |
|
|
X |
|
|
Free upgrade to the next room type |
|
X |
|
|
|
Bonus validity since the last accommodation – 24 months |
|
|
X | |
|
Bonus validity since the last accommodation – 12 months |
X |
X |
|
|
|
Bonus value (% of the final invoice only for payments made directly at the hotel by the customer / guest, in cash, through payment order or credit card) |
3% |
5% |
8% |
|
Useful information
For more details and information please read the Ana Hotels Loyalty Club Program rules.
